Payment & Delivery
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Elements Bioactiv skin care products are available for delivery only as we do not have a shopfront. We offer easy online shopping and secure payment facility. Your order will be dispatched within 24 to 48 hours upon receipt of a payment. No shipping on weekends, public holidays and during annual Christmas closure. We accept the following payment methods for your order:
Credit Card
Secure online shopping allows you to pay with Visa and MasterCard. Elements Australia does not collect or record any credit card details you may provide when purchasing from this website. Your credit card details are processed by Commonwealth Bank via Commweb online transaction.
Direct Deposit
Account name Elements Australia Pty Ltd
BSB 062 445
Account number 2801 5295
Bank Commonwealth
Please be sure to include your surname or order number as a reference and keep in mind that it may take up to 2 working days for us to receive your payment.
Cheque/Money Order
Made payable to Elements Australia Pty Ltd. Send your cheques and money orders to
Elements Australia Pty Ltd
13 Lady Jamison Drive
Glenmore Park NSW 2745
Orders paid by money order will be dispatched after receiving your payment. Orders paid by cheques will be dispatched after payment clearance in our bank account. We reserve the right to pass on to the customers the fees charged for returned or dishonoured payments.
Shipping
We offer a flat rate of $13.50 for all orders under $550 including GST. We offer FREE POSTAGE for all orders over $550 excluding GST. We deliver Australia wide and use the services of Australia Post and /or Fastway couriers. We do not ship on weekends, public holidays and during annual Christmas closure.
Pricing
All prices are listed in Australian dollars and include 10% GST. We reserve the right to change prices at our discretion.
Returns and Exchanges
Please contact us within 24 hours upon receiving your order if you have any concerns. We will only exchange faulty or damaged goods.
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